If you have been keeping an eye on the latest developments in the property management industry, you would have noticed how Artificial Intelligence (AI) is slowly making inroads into day to day functioning of businesses. AI is helping property management companies improve their bottom lines and increase customer satisfaction. Chatbots are perfect example of this and you’ll see them being used by competitors, who have embraced them and to achieve high levels of automation. You might be in two minds whether to implement Property Management Chatbots in your current tenant inquiry management system or to run the shop like you have done in the past.


Your dilemma isn’t unfounded if you have tried communicating with some of the Chatbots around. Some may have impressed you while you may not have seen value in others. Not all Chatbots are designed alike and while some can help you in streamlining your business others do little more than welcoming tenants and potential clients to your website! But the fact is that businesses in the future, won’t do without smart chat assistants as they’re a must have communication and client response tool.


At LetHub, we have been at the forefront of property management automation and have worked at developing a beautifully designed conversational chatbot called “River” that frees staff to focus on core job tasks by responding to current and potenantial tenants looking for information. Our chatbot – River is different than the dumb bots out there that only do specific tasks and follow a pre-described flow of questions. River works the same way as you or one of your team members would . With River you will be able to put your business in autopilot and focus on important growth areas.


Human like response…


Traditional Property Management Chatbots suffer from a major handicap, they are anything but human like. In most cases users at the other end would receive few set of repetitive answers irrespective of the questions asked. River has been designed to be as conversational as a human assistant would be. The super intelligent Chatbot easily read sand understands conversational language and is not just limited to identifying certain keywords.


Manage your team’s calendar with ease…


When you are managing a large number of rentals and have a big team,assigning tasks can often become a challenge. By embracing River you will be able to manage your team’s calendar with ease. You will be able to assign a property to a team member within minutes. From assigning new leads to scheduling a maintenance request,you will be able to manage all aspects of scheduling using our intuitive dashboard. You can add notes and other information about the tenants that will help your team cater to their niche requirements.


Your clients get immediate response…


An unanswered phone call or an email that is replied little too late can mean a loss of potential client. You may have a large support team but sometimes it’s very hard for staff to respond to every query in real-time. You will have no such worries with River as the Chatbot will respond to your clients 24/7, 365 days a year. Our property management chatbot will provide all the information and support when your team members are either away from work or catering to other clients. From information on new properties to cliched questions regarding pets, security systems etc. the Chatbot answers all questions.


It prequalifies leads…


Prequalifying leads is important to improving your conversion ratio. River’s advanced AI capabilities help in pre qualifying leads based on your ideal tenant profile.


Automate maintenance…


The speed at which you are able to offer maintenance can help your property management shop with building better tenant relationships. River has been designed to provide full-cycle property management maintenance automation. It identifies maintenance issues and alerts selected vendors immediately. The powerful maintenance chatbot helps you in moving from a reactive cycle of maintenance to a proactive cycle, bringing down the maintenance costs and making the processes smoother for tenants.


To sum up River has been developed to help you in reassigning your staff from old school customer service to more productive areas of your business. The chatbot, designed specifically for property managers, is an additional resource in your team that empowers you and never takes a leave of absence!