AI & Automation

The Smartest Property Management Showing Scheduler

Author
Hibah Khan
Read time
1.5 MINS
Published/Updated
May 16, 2024

The traditional hurdle: one agent, many misses

Property management functions on a simple yet flawed principle: division of properties among leasing agents. What this means is when a property is on-market, the dedicated leasing agent is supposed to take care of everything from responding to inquiries to conducting showings for that property.

Now here is the productivity paradox: Agents with more on-market units are swamped with showings, while other agents might be underutilized.

The result? Potential tenants facing delays and agents experiencing an imbalance in their workloads. It’s like a soccer team where only one player is allowed to touch the ball.

Enter the smartest Showings Scheduler for property managers

Taking all these issues into consideration, we have built a smart showing scheduler that takes all agents' availability into account. Rather than tying a property to a specific agent, you can now select back-up agents for a property as well. This way when a new showing gets booked, the scheduler looks for its default agent's availability first. In case they are unavailable, the scheduler will look for backup agents' schedules and assign the showing to the next best available agent.

But you know what makes this showings scheduler truly smart? It also takes geographic locations of all agents into account. So if the default agent is unavailable, the showing will get assigned to the agent who is available right away and also closest to the property. This ensures that no showing is missed and each tenant receives prompt and personal attention.

Why do your property managers need a smart scheduler?

  • Higher Lead-to-Showing Conversions: Multiple backup agents mean more available slots for showings, leading to higher lead-to-showings conversions.
  • Maximum Efficiency: The showings scheduler automatically allocates showings to the best available agents, ensuring every opportunity is seized.
  • Enhanced Managerial Oversight: With the scheduler, your showings calendar will never be a clutter again so you can strategically plan your workload.  
  • Reduced Operational Stress: Having a smart showings scheduler significantly reduces the stress associated with manual coordination and last-minute changes.
  • Equitable Workload Distribution: Every agent gets a fair share of the incoming showings, preventing burnouts and underutilization.  
  • Elevated Flexibility in Showings: The smart showings scheduler allows for property managers to take their day off without having to worry about showing cancellations.  

Keep your leasing team happy and organised

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Author
Hibah Khan

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